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Oracle lays off employees in marketing and customer service divisions

Oracle layoff: Some workers were told on Monday that their positions had been cut, according to four people with direct knowledge of the matter. Junior salespeople as well as a divisional sales manager were among those laid off.

Oracle Corp. cut jobs in marketing and the U.S. customer experience division, signaling a decline in customer analytics and advertising services.

Some workers were told on Monday that their positions had been cut, according to four people with direct knowledge of the matter. Junior salespeople as well as a divisional sales manager were among those laid off, according to a former worker who lost his job and asked not to be named to avoid professional repercussions. Rumors of impending cuts had swirled around the division in recent weeks, but management said the positions were safe, a former employee said.

The customer experience division provides analytics and advertising services. It has long lagged the growth of the rest of the Austin, Texas-based software company. At an event last year, Executive Vice President Douglas Kehring said the unit had “historically been probably a little more disappointing than it should have been.”

The company “decided to revamp the ‘customer experience group’ and move on,” a former senior sales engineering executive, whose job was cut, wrote on LinkedIn. In a separate article, another fired manager cited the restructuring for the job cuts. Some marketing positions have also been cut, according to LinkedIn posts from a former senior executive and group vice president.

The job cuts come as Oracle looks to healthcare to boost the company’s efforts in the competitive cloud technology market. Earlier this year, Oracle completed a $28.3 billion purchase of digital medical records provider Cerner Corp., seeking customers in an industry that has been relatively slow to adopt cloud database technology. .

Oracle did not respond to requests for comment. The extent of the job cuts that began on Monday could not immediately be determined.

The shares were down less than 1% to close at $77.44 on Monday in New York, and are down 11% this year.

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